Internally... trust is a core value at ultimate.ai. We lead through context, not control, and value autonomy, flexibility and the ability for any individual to take ownership and act to create value for our customers and company. We trust each other to deliver on our promises to colleagues and customers alike. We trust ourselves to set the bar high, to make our own best decisions, and to take accountability for any behaviour that falls short of this. Valuing trust also means we set the bar high in hiring and only retain people who enable us to fully and completely trust in each other.
Externally... trust is a guiding principle for all our communications and our customer interactions. Our messaging focuses on how we can build trust, and we strive to humanise and demystify both our product and our people to further earn this trust. We believe in “show, don’t tell” and are open and transparent about what our technology can do and are proud of the value it brings. We are building a brand that lasts and value the trust placed in us by our customers, partners and investors.